Overview
This Privacy Policy explains how SaaS Launch Accelerator collects, uses, stores, and protects information when you use our website, create an account, generate launch briefs, purchase credits, or contact us.
We may collect the following categories of information:
- Account information such as your name, email address, login method, and profile settings.
- Workspace information such as submitted URLs, launch briefs, draft copy, notes, workspace status, submitted links, issue notes, and optional proof links.
- Billing information such as purchase history, recurring billing status where applicable, credit balances, and customer portal metadata. Payment card details are handled by our payment providers and are not stored directly by us.
- Technical information such as device type, browser, approximate location, IP address, log records, and site usage analytics.
- Support information such as the content of emails, contact form submissions, and troubleshooting details you provide to us.
We use collected information to:
- provide and maintain the product;
- generate launch briefs, directory coverage, and supporting workflow outputs;
- process purchases, manage billing, and track credit usage;
- improve product reliability, performance, and security;
- investigate abuse, fraud, payment issues, or policy violations;
- communicate product updates, support responses, and account notices.
Legal Bases
Depending on your location, we process personal information on one or more of the following bases:
- performance of a contract with you;
- legitimate interests in operating, securing, and improving the service;
- compliance with legal obligations;
- consent, where consent is required.
We do not sell your personal information. We may share information with:
- hosting, analytics, email, storage, and infrastructure providers;
- payment providers and billing services;
- security and abuse prevention providers;
- service providers assisting us in support, infrastructure, or operations.
These parties only receive information necessary to perform their services for us.
Data Retention
We keep information for as long as reasonably necessary to operate the service, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of data and the context in which it was collected.
Security
We use reasonable technical and organizational safeguards to protect data. No system is perfectly secure, so we cannot guarantee absolute security, but we work to reduce unauthorized access, misuse, and loss.
International Transfers
Your information may be processed in countries other than your own. Where required, we take appropriate steps to protect personal information transferred across borders.
Your Rights
Depending on your location, you may have rights to:
- access personal information we hold about you;
- request correction or deletion;
- object to or restrict certain processing;
- request portability of certain data;
- withdraw consent where processing is based on consent.
To make a request, please use our contact page.
Children
SaaS Launch Accelerator is not intended for children under the age required by applicable law to consent to data processing in their jurisdiction.
Updates
We may update this Privacy Policy from time to time. When we make material changes, we will update this page and revise the effective date above.
If you have questions about this Privacy Policy, please use our contact page.